Office: 01772 485 348Serving a customer, working on site or travelling between jobs should not mean leaving a new enquiry with nowhere to go. I help Peterborough firms add a useful first response, collect the right details and keep follow-ups organised. The work is handled remotely from Preston, and you deal directly with me throughout.
Website chat £299 + from £49/mo · phone from £149/mo · smaller setups from £199 · usage costs agreed first
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Peterborough combines trade counters, engineering and logistics around the A1 with hospitality, professional services and independent businesses across the city. Those firms have different customers, but the same pressure appears when calls and web questions arrive while the team is doing the paid work.
Forward calls while staff are travelling, at a depot or on site; collect the job, location and callback details without promising work the team has not reviewed.
See service scope and customer questions →Answer approved coverage and opening-hour questions, identify what the visitor needs and send a structured Peterborough enquiry to the right desk.
See service scope and customer questions →Bring missed calls and web leads into one agreed queue, then prompt the next action while keeping prices and commercial decisions with staff.
See service scope and customer questions →I am based in Preston and work remotely with businesses in Peterborough. Discovery, setup and support usually happen by phone, WhatsApp or video, with me as your named point of contact.
For trades, service firms, shops and busy offices, the useful moment is often while the team is on site, serving a customer or closed. I map that real handover, build it and test it with you rather than dropping in a generic town-labelled script.
Approved answers can cover services, coverage, opening hours and availability, while judgement stays with your team. We define where each update lands and separate setup, support and third-party usage before work starts.
Yes. I scope, build and support suitable Peterborough AI projects remotely by phone, WhatsApp and video. You deal directly with me throughout, and the website is clear that Preston—not Peterborough—is my business base.
The best starting point depends on the delay you can see. Site-based teams often need AI phone cover or missed-call text-back; offices may benefit more from website enquiry capture, booking rules or follow-up reminders. I map the existing journey before recommending one service.
It can answer forwarded calls, ask the approved first questions and send a structured summary while your team is driving or working. Urgent, unusual or safety-sensitive calls follow the escalation route you approve rather than being decided by the assistant.
Yes. Its answers come from the service areas, hours, availability wording and other source information you sign off. If a visitor asks beyond that material, it should collect the enquiry or offer a person instead of inventing an answer.
Guide prices start at £299 setup plus from £49 a month for website chat, £149 a month for AI phone answering and £199 for smaller lead automations. Your written quote separates setup, monthly and provider usage charges before any work begins.
We define those moments during setup. The assistant can transfer an agreed call, request a callback or send the full context to the right inbox, leaving quotes, complaints, professional advice and exceptions with your team.
Tell me about the calls, messages or admin getting in the way. I'll say honestly whether AI fits and explain the full cost before you decide. Or ring 01772 485 348. See all AI services.