Office: AI Phone Answering
A friendly AI receptionist for the calls you cannot take — while you are on a job, helping a customer or closed for the day.
from £149/mo
See service scope and limits →Restaurants, Bistros & Takeaways
AI for Restaurants & Takeaways
When the kitchen is busy, the phone competes with the customers already in the room. I help restaurants, bistros and takeaways answer routine questions, collect booking or order details, and send fair review requests afterwards. The setup follows your opening hours, allergen policy and handover rules rather than making things up.
AI phone booking requests, chat & fair review reminders for food businesses
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Google
4.9★★★★★
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4.7★★★★★
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111 platform reviews and recommendations of Sam's wider web, software and SEO work. Cross-posts may appear on more than one platform.
Built for the Friday-night rush
Booking requestsAllergen handover
★★★★★
“Sammi did an outstanding job developing the website for my local bistro. The site looks fantastic — it works flawlessly on both computer and phone, and has already received great feedback from my customers.”
Lewis Reynolds — bistro ownerGooglereview of Sam's wider work
Where restaurants, bistros & takeaways lose good enquiries
The phone rings when you can't answer it
During a Friday-night rush, an assistant can collect a booking or order request and confirm what happens next. Anything outside the agreed menu or rules goes to a person.
The same questions, all day long
Opening hours, parking and how to request a table can use approved answers. Allergen questions and anything uncertain should go to a trained member of staff.
Great meals, but not enough reviews
A polite message can make it easier for each eligible customer to leave honest feedback. The same request goes to everyone in that agreed journey, with no filtering by sentiment.
What I can take off your plate
AI phone answering that collects booking & order requests
AI website chat for menus, hours, allergens & parking
Missed-call text-back with booking or order details
Fair, automated review requests after a visit
Booking reminders that may reduce missed appointments
Captured phone and web enquiries in one place
Services that match these restaurants, bistros & takeaways workflows
AI Website Chat Assistant
A friendly assistant that can answer approved website questions around the clock, including when you are closed.
from £299
See service scope and limits →Reviews & Reputation Automation
Remembering to ask for feedback after each job is easy to miss.
from £99/mo
See service scope and limits →Compare every option on the service overview, including guide prices and handover rules.
Straight answers
How much does AI for a restaurant or takeaway cost?
As a rough guide: AI phone answering from £149/mo, AI website chat from £299 setup plus from £49/mo, and review requests from £99/mo. We tailor it to how you take bookings and orders, and confirm any usage charges before you decide.
Can the AI actually take a booking or order over the phone?
It can answer in a natural voice, collect the booking or order details and pass them to the right place. We agree what it may confirm automatically and what staff must approve, especially for allergens, availability and changes.
Can it make review requests easier?
Yes. It sends every eligible customer the same polite request and a direct link at an agreed time. That removes the admin, but it does not guarantee how many people respond, what they say or where you rank.
How should a restaurant AI assistant respond to allergen questions?
It can show the restaurant’s approved general policy and offer the correct staff contact, but it should not infer ingredients or give a safety assurance from a generic menu. Allergen requests and uncertainty must reach a trained person before an order or visit is confirmed.
Can AI see live table or takeaway availability?
Only when it is connected to a reliable booking or ordering system with clear rules. Without that connection it can collect the party, time or order request and explain that staff will confirm, rather than pretending a table or collection slot is free.
Will an AI phone assistant take payment for a food order?
Payment can only be considered through an appropriate secure provider and tightly scoped ordering journey. I do not ask a general voice assistant to handle card details; simpler setups collect the order request and send the customer to the restaurant’s existing payment route.
How are menu changes, opening hours and sold-out items kept current?
The business supplies an approved source and update process. Stable information can be changed through support, while live stock needs an actual system connection. If neither is available, the assistant must avoid confirming a dish or item that staff have not checked.
Can restaurant automation separate bookings, orders and general enquiries?
Yes. The first questions can identify the customer’s intent and route the details to the diary, ordering process or staff inbox you choose. Complaints, large groups, accessibility needs and unusual requests can be flagged for direct handling.
What keeps getting missed in your business?
Tell me where calls, enquiries or follow-ups are getting stuck. I'll give you an honest view of whether AI would help, or ring 01772 485 348 for a chat.